Your family's paperwork, sorted without the pressure

The coordinator sits with you or the household member who knows where the papers are. Together you go through one category — pulling out what belongs, setting aside what does not, noting duplicates, and labelling everything that stays. At the end of the session you receive a written summary of what was found and a gap list of anything that appears to be missing. The coordinator does not read documents for meaning or comment on their content.

This depends on what is most pressing for your household. Most families start with civil and identification records — MyKad copies, birth certificates, marriage and death certificates — because these tend to be needed most often. Others prefer to start with property and tenancy papers because those documents carry more financial weight. When you enquire, you can describe your situation and we will note which category seems most straightforward to begin with.

No. Assessing validity or currency is interpretation, and interpretation of documents in areas such as property, law or finance requires a qualified professional. We will note in your gap list that a particular document should be reviewed by the appropriate professional, and that note is yours to act on at your own pace.

Up to 18 sessions across 16 weeks, scheduled at a pace that suits the household. The actual time depends on how many containers exist, how mixed the papers are, and how available family members are to assist during inventory sessions. We agree on a session calendar before the programme begins.

No. We do not contact any institution or person on behalf of any family. All external steps remain with you or with the qualified professional you choose to consult.

Scans are saved directly onto storage your family provides and controls — an external drive, a family shared drive, or similar. We do not keep copies on any Famora device or cloud account after the session in which they are made.

Yes. The Single-Category Records Session is intentionally scoped so a household can see how the work feels. Many families find one category is all they wanted, and that is a reasonable outcome. Larger programmes are agreed in advance, and the schedule can be discussed if circumstances change.